How to Contact H&R Block Customer Service

If you need assistance with H&R Block services, there are several ways to reach their customer service team. Here’s a comprehensive guide on how to contact H&R Block customer support:

1. Online Help and Support Center

Website: Visit the H&R Block Support Center for a range of self-help resources. This page includes FAQs, guides, and troubleshooting tips that can help you resolve common issues without needing to contact support directly.

2. Live Chat

Availability: H&R Block offers live chat support on their website.
How to Access: Navigate to the H&R Block Contact Us page and look for the live chat option. Click on the chat icon to start a conversation with a support representative.

3. Phone Support

General Customer Service: Call H&R Block’s customer service hotline at 1-800-HRBLOCK (1-800-472-5625). This number is available for general inquiries, tax questions, and technical support.
Business Hours: Customer service hours may vary, so check the H&R Block website for the most current hours of operation.

4. Email Support

How to Contact: Send an email to H&R Block’s support team via the contact form on their website. Look for the option to submit a question or request support.
Response Time: Expect a response within a few business days. For urgent matters, phone or live chat support might be faster.

5. In-Person Assistance

Visit a Local Office: For personalized assistance, you can visit an H&R Block office near you. Use the office locator on their website to find the nearest location and its hours of operation.
What to Bring: If visiting an office, bring any relevant documents or information that might help with your inquiry.

6. Social Media

Platforms: H&R Block is active on social media platforms such as Facebook and Twitter.
How to Contact: You can reach out to them via direct messages or public posts on their Facebook page or Twitter profile. This is a good option for general inquiries or to get quick updates.

7. Mailing Address

Correspondence: If you prefer to send a letter, you can mail it to H&R Block’s corporate headquarters. The address is:

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H&R Block, Inc.
1 H&R Block Way
Kansas City, MO 64105
USA

Include: When mailing, include your full name, contact information, and a detailed description of your issue or request.

Tips for Effective Communication

Prepare Information: Have your account details, tax information, or relevant documents ready before contacting support to expedite the process.
Be Specific: Clearly describe your issue or question to ensure you receive the most accurate assistance.
Follow Up: If you do not receive a timely response or resolution, don’t hesitate to follow up using the same or alternative contact methods.

By using these contact methods, you can efficiently get the support you need from H&R Block’s customer service team.